DisputeGoat walkthroughs
One clear step at a time.
Pick the step you are on. Watch a short walkthrough, or follow the written instructions at your own pace.
See how DisputeGoat works
See the whole journey with a fictional sample account, from reviewing a report to tracking a response.
Written walkthrough02Connect your reportActivate and connect Goat Monitoring
Already a Goat Monitoring member? Go straight to connecting. Otherwise, activate your membership first.
Written walkthrough03Understand your reportReview your first report item
Check one account against your records before deciding whether anything needs a dispute.
Written walkthrough04Write your letterPrepare and review a dispute letter
Use your own facts, review the full letter, and download a packet you are ready to check.
Written walkthrough05Send it yourselfMail your letter and record the date
Finish your packet, mail it to the recipient, then record the date you actually sent it.
Written walkthrough06Follow upTrack the response and your next step
Keep the response with your records and compare it with your report before choosing another action.
Written walkthrough07TroubleshootingGet help with a connection
Use the status on screen to choose the right recovery step. You do not need to start a second membership.
Written walkthrough